Legal
Privacy Policy
Effective Date: 6/30/2026
Peyelis Logistics and Delivery ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, create an account, request a delivery, use our customer or driver portals, or otherwise interact with our services.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
1.Information We Collect
Depending on how you use our services, we may collect the following information.
Personal Information
- Full name
- Business name
- Email address
- Phone number
- Billing address
- Pickup address
- Delivery address
- Emergency contact information (drivers only)
Account Information
When creating an account, we may collect:
- Username
- Password (encrypted)
- Order history
- Saved addresses
- Communication preferences
Delivery Information
To complete deliveries, we collect:
- Pickup location
- Delivery location
- Delivery instructions
- Package description
- Delivery type
- Tracking information
- Delivery confirmation
- Electronic signatures (when required)
Payment Information
Payments are securely processed by our third-party payment providers. We do not store complete credit card or debit card numbers on our servers. Payment processors may collect:
- Card information
- Billing information
- Transaction details
Please review the privacy policies of the payment provider you choose during checkout.
Driver Information
If you apply to become a driver, we may collect:
- Name
- Address
- Phone number
- Driver's license information
- Vehicle information
- Insurance information
- Payment information
- Background check information (if applicable)
Device Information
When visiting our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring websites
2.GPS and Location Data
To provide delivery services, we may collect location information from customers and drivers.
Location data may be used to:
- Calculate delivery distance
- Estimate delivery times
- Provide live tracking
- Improve routing
- Verify completed deliveries
Location tracking is used only while deliveries are active or as otherwise described in our services.
3.How We Use Your Information
We use information to:
- Schedule deliveries
- Process payments
- Dispatch drivers
- Calculate pricing
- Provide order tracking
- Send delivery updates
- Respond to customer inquiries
- Improve our website and services
- Prevent fraud
- Comply with legal obligations
4.Communications
We may contact you regarding:
- Order confirmations
- Driver updates
- Delivery status
- Receipts
- Account notifications
- Customer support
We may also send promotional communications if you choose to receive them. You may opt out of marketing emails at any time.
5.Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers only as necessary to operate our business, including:
- Payment processors
- Mapping and routing providers
- Email service providers
- SMS notification providers
- Website hosting providers
- Customer support platforms
Information is shared only for legitimate business purposes.
6.Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7.Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Remember your preferences
- Keep you signed in
- Improve website performance
- Analyze website traffic
- Enhance your browsing experience
You may disable cookies through your browser settings, although some features of the website may not function properly.
8.Data Retention
We retain personal information only as long as necessary to:
- Provide our services
- Maintain business records
- Meet legal and tax obligations
- Resolve disputes
- Enforce our agreements
9.Your Privacy Choices
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of eligible information
- Update your account information
- Opt out of marketing communications
Some information may be retained when required by law or for legitimate business purposes.
10.Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
11.Third-Party Services
Our website may contain links to third-party websites or use third-party services, including payment processors and mapping providers.
We are not responsible for the privacy practices of those third parties.
12.Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business or legal requirements.
The revised version will be posted on this page with a new effective date.
13.Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Peyelis Logistics and Delivery